Submitting your prescriptions to Smartways from Semble

Jessica Magri avatar
Written by Jessica Magri
Updated over a week ago

You can now transfer prescriptions directly to Smartway from Semble. There are also pharmacy integrations available for Somer Pharmacy, CloudRx, SignatureRx, Pharmacierge and Clynxx.

Note: To set up the Smartway integration, you must have a role assigned to you that gives you editing permissions for Lab and pharmacy settings. For more information on roles, see here.

In this article:

Set Up Smartway

When you have met the requirements for the Smartway integration, you can set it up from the Settings page in Semble:

1. Go to the Lab and pharmacy settings tab.

2. Scroll down to the Pharmacy settings section, then click Add pharma account.

3. Enter the integration details for your practice:

  • Provider: Select Smartway

  • Name: Enter the name of your practice

  • Source: This will be in the form of a string of characters e.g. 0000164251.

    A ten digit code provided by Smartway (This will identify to Smartways both the user and their practice).

4. Click Save button to confirm.

The integration is set up, and you can now submit a prescription to Smartway.

Submit a Prescription to Smartway

When you have fully set up Smartway for your practice, you can submit a prescription at any time:

1. Create a prescription for a patient as you normally would. For information on how to do this, see here.

2. Click the pharmacy integration icon:

3. Select Smartway from the dropdown menu:

4. (Optional) Add any comments you have for the prescription.

Note: These comments will appear in Smartway. To make visible comments, you must add comments within the Smartway app before you have authorised the prescription. No changes or comments can be made to prescriptions after authorisation.

5. Click the Send button. The prescription is sent to Smartway for them to process.

If the prescription fails to send, you will see an error message as shown below in 3 places: a pop up on the prescriptions page, on the prescription listing page and on the prescription page if the pop up is closed. The reason for the error will be displayed in the pop up.

You can go to the Logs tab in the patient record to see details of the submitted prescription as well as any errors which you may have encountered.

Note: There are no cost implications on our end. However, kindly contact the provider in terms of what they may/may not charge you.

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