This article is for clinicians and medical secretaries who want to share a patient's prescription with an external pharmacy.
Note: If you want to share a prescription with a pharmacy, you must have a role assigned to you that gives you editing permissions for Patients and Contacts. For more information on roles, see here.
In this article:
Integrate with a Pharmacy
The best way to share a prescription with a pharmacy is to directly integrate with them. Semble has integrations with the following online pharmacies:
Requirements for Prescription Sharing
Before you attempt to share a prescription, you must make sure that you have added the pharmacy as an external contact for your practice. For information on how to do this, see here.
Also make sure that you have the pharmacy's permission to send digital prescriptions to them.
Set Up Prescription Sharing
Before you attempt to share a prescription with a patient, you must first set up the sharing function for your clinic, from the Settings page.
Note: To set up document sharing, you must have a role assigned to you that gives you editing permissions for General settings. For more information on roles, see here.
1. Go to the General settings tab.
2. Scroll down to the Allow secure sharing section, then click the toggle.
3. Select the level of security that you want for sharing documents with contacts:
Magic link only, no 2FA: Share documents by sending a contact a link to the Semble sharing portal
SMS 2FA for contacts with a mobile phone, magic link for those without: Contacts with a phone number linked to their record will have to use two factor authentication (2FA) to access shared documents. You can still share documents to contacts without a phone number, by sending them a link to the Semble sharing portal
SMS 2FA only, disable sharing for contacts without a mobile phone: You can only share documents with contacts who have a phone number linked to their record, and they must use 2FA
Note: Selecting an option that uses SMS 2FA will cost your clinic for every text message sent.
4. Select the level of security that you want for sharing documents with patients:
Date of birth 2FA for all patients: Any patient can access their shared documents by entering their date of birth into the Semble sharing portal
SMS 2FA for patients with a mobile phone, DOB for those without: Patients who have a mobile number linked to their record must use two factor authentication (2FA) to access their shared documents. Patients without a phone number can still access their shared documents with just their date of birth
SMS 2FA only, disable sharing for patients without a mobile phone: Only patients who have a mobile number linked to their record can access shared documents, and they must use 2FA
Note: Selecting an option that uses SMS 2FA will cost your clinic for every text message sent.
6. Click Save.
Users in your clinic can now share documents with patients and contacts.
Share a prescription
You can share a patient's prescription from the Patients page:
1. Select the patient who you want to share a prescription for.
2. Go to the Prescriptions tab.
3. Click the more options icon next to the prescription that you want to share.
4. Select Share.
5. Select Contact in the Share with section.
6. Type the pharmacy name, then select the primary contact linked with the pharmacy.
7. Click Share.
An email is sent to the pharmacy. To access the prescription, they must open the email, and click View document.
The pharmacy can then print or download the prescription from the sharing portal. For information on how to share documents with a patient click here