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Managing Users Signatures

How to add an electronic signature to a user's account

You can add an electronic signature (as an uploaded image) or a written signature to a user's account, which can be used for letters and prescriptions.

Note: To edit a user's signature, you must have a role assigned to you that gives you editing permissions for User settings.

In this article: 


Image requirements

Add a signature

Remove a signature


Image requirements

Uploaded images for electronic signatures must be:

  • In .png format

  • No wider than 200 pixels

  • No larger than 100KB in file size


Add a signature

You can add an electronic signature to a user's account from the Settings page.

1. Go to the Users tab.

2. Select the user who you want to add a signature to.

Select User

3. Scroll down to the Signature section.

4. Click Upload file, and select a suitable image from your device.

Note: Make sure the image follows the image requirements as outlined above.

Screenshot 2025-12-11 at 15.54.29

5. (Optional) Type the user's title and name in the signature box. This text will appear below the electronic signature on letters.

Screenshot 2025-12-11 at 15.56.48

6. (Optional) Select the alignment for where on your prescriptions the signature will appear. If no alignment is selected, it will be aligned 'Left' by default.

Screenshot 2025-12-11 at 15.57.21

7. Click Save in the top right-hand corner.

The signature appears on the user's account. You can add the signature to the following documents:

  • Letters

  • Prescriptions

    Screenshot 2025-12-11 at 16.25.54

    Screenshot 2025-12-11 at 16.00.31


Remove a signature

You can remove a user's signature at any time from the Settings page:

1. Go to the Users tab.

2. Select the user who you want to remove a signature for.

Select User

3. Scroll down to the Signature section.

4. Click Remove image.

Screenshot 2025-12-11 at 16.02.00

5. (Optional) Delete any text that is in the signature box.

Screenshot 2025-12-11 at 16.08.21

6. Click Save in the top right-hand corner.

The signature is removed from the user's account. You can upload another signature at any time, by following the steps above.