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Running a clinic today means using many different tools from marketing systems, accounting systems and more. Synchronising information from Semble to these systems can be a headache, especially if you're manually copying and pasting the information over and over again or using hard-to-maintain custom technology.
This guide will help you understand the different Semble Connect options available and identify which is the best fit for your practice's needs.
In this article
Why use Semble Connect instead of building it yourself?
Your Semble Connect options at a glance
Linked articles:
Creating Your First Automation on Semble Connect
What is Semble Connect?
Semble Connect was built to make automation easy, safe and affordable for healthcare teams even if you don't have an in-house tech team. It lets you connect Semble to other business tools without compromising on security. It's secure, designed for healthcare, and grows with your practice so you can have access to modern business tools to run your practice.
Why use Semble Connect instead of building it yourself?
Building custom integrations from scratch is often expensive and time-consuming. In the UK, developer day rates can range from hundreds to over a thousand pounds a day. Even a simple integration can take several weeks, meaning costs can quickly exceed £10,000–£20,000 for a single project.
And that's just the start:
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Ongoing maintenance is required any time your tools update, break or add new features
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Support and troubleshooting also fall on your team (or you'll pay your developer again)
For most clinics and small practices, this is simply not practical or affordable.
Semble Connect gives you the same automation power without the hidden costs.
Key concepts you need to know
- A connector is a secure link between Semble and another tool (for example, HubSpot, Mailchimp or Sage)
- An automation is a rule you set up that makes something happen automatically (for example, "When I add a new patient in Semble, create a contact in HubSpot")
- A task is each time an automation runs. For example, using the HubSpot example above, if you add 10 new patients in a month, that automation would use 10 tasks
Your Semble Connect options at a glance
|
Pre-built premium automations (Coming Spring 2026) |
Workflow Builder for Enterprise (Available now) |
Custom Build Support for Enterprise | |
|---|---|---|---|
| What you can do | Switch on pre-built automations for common tasks (e.g. sync to CRM from a pre-built automation) | Build multi-step/custom workflows using our visual builder or API (1,200+ connectors) | Get a fully tailored solution (complex logic, unique tools) |
| Best for... |
- Simple needs - 1–2 connectors - Small/Medium size clinics with no technical skills |
- In-house ops/IT with automation experience - Complex/multi-step workflows - 3-5 connectors |
- Highly bespoke/complex workflows - No tech resource - One-off requirements |
| Who sets it up? | You (no experience needed) | Your ops/IT team or in-house devs | Semble & our technical partner |
| Pricing Model | Monthly subscription per integration | Available on Scale and Enterprise plan only | Project fee + monthly subscription |
| Example Scenario | - Sync new patients to HubSpot - Auto-update Mailchimp on opt-in |
- Create new patient in Semble, then trigger follow-up task in CRM, then update spreadsheet | - Custom integration with niche system - Automate time-consuming process across one system |
| When it's not a fit | - Automation not yet available - Needs complex logic or custom fields |
- No one to maintain automations - Tool not in connector directory |
- You only need low-volume, simple automations - If needs may change often |
FAQ
1. What pre-built automations are on the roadmap?
You can view the pre-built automations roadmap in your client portal via this link: https://app.semble.io/new-releases
If the pre-built automation you would like to use is not currently on the roadmap, send us your suggestion via our portal! We're always adding new options based on customer demand. Click here for more information on how to do this.
2. How do I buy Semble Connect for Enterprise?
Semble Connect for Enterprise is available. To get started, just contact our friendly customer success team. They'll walk you through your options, pricing and help you choose the best setup for your clinic.
3. How do I know if I should use the custom workflow builder for Enterprise?
If you need to automate more than two or three steps, connect many tools or set up rules that go beyond the basics, the workflow builder might be right for you. It's best for clinics with someone comfortable setting up rules-based automations with a good understanding of data structures. This feature is only available for customers on the Scale and Enterprise plans. For more information on the different plans, just contact our friendly customer success team.
4. What kind of skills do I need for the workflow builder?
Ideally, someone who's used drag-and-drop or logic-based tools before and who understands the basics of how your clinic's data is structured (e.g. patient fields, appointment types).
5. What if I don't have anyone technical on my team?
Please contact our friendly customer success team if you require any custom automation for Semble Connect for Enterprise.
6. Which Semble Connect features can I access on my current plan?
Semble Connect for Enterprise:
✅ Connect to 1,200 tools
✅ Workflow builder to create rules based logic automations
Semble Connect with pre-built automations (coming in spring 2026) for all other plans
✅ Pre-built Semble workflow automations available on all plans
✅ Pre-built premium automations with tools such as Mailchimp, Hubspot, Zendesk and more available depending on your plan