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Semble OnBrand
Semble OnBrand

Enhance clinic branding through customisation.

Cindy avatar
Written by Cindy
Updated over a week ago

This article will guide you through the process of implementing Semble OnBrand, our new custom branding feature, for your practice. In this guide, you'll learn how to customise some of your practice's branding elements to match your brand's identity.


Please note that OnBrand is a premium feature. If you'd like to explore upgrading your subscription, please contact your account manager or email us at: support@semble.io.

In this article:

What is Semble OnBrand

OnBrand allows you to customise patient-facing elements to suit your practice. This premium feature lets you rebrand your patient and contacts interactions on Semble with your own branding elements, creating a seamless experience for your patients that aligns with your practice's identity.

By using OnBrand, you ensure that all patient interactions within Semble reinforce your practice's brand, providing a professional and cohesive experience.

Areas impacted by Semble OnBrand

Here are the specific areas impacted:

Invoices

Invoices sent will feature your customised branding.

Emails

All email communications will feature your customised branding.

Patient Portal

The patient portal interface will feature your customised branding.

Questionnaires

To display your practice’s logo on your questionnaires, you can easily toggle this option in the questionnaire settings by ticking the "show logo" box.

You can choose not to show your logo on your questionnaire by unticking the "show logo" box in your questionnaire.

Online booking

The online booking will feature your customised colours, logo and secondary asset.

Letters

You have the option to add your logo and/or secondary asset to your letters.

  1. In the letter body section, locate the toolbar and click on the "Insert logo" dropdown menu.

  2. You have two options: "Primary logo" and "Secondary logo."

  3. Click on the desired option to insert your logo/secondary asset into the letter.
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Documents

Documents such as account statements will feature your customised logo and secondary asset.

Documents such as prescriptions and lab results will only feature your customised logo.

Branding my practice on Semble

Follow these steps:

1. Go to the Settings page and click on the Branding tab

2. Upload your logo

The logo will be visible at the top of prescriptions, labs results, consultation notes, account statements, invoices, emails and the patient portal. You’ll also have the option to use them on letters and questionnaires.

Once you have uploaded your logo you can replace it but not delete it.

NB: Ensure your logo has a clear or transparent background. This helps it integrate seamlessly with the documents without any unwanted borders or backgrounds.

4. Upload your secondary asset

The secondary asset will be visible at the bottom of invoices, account statements, emails and the patient portal. You’ll also have the option to use it on letters and questionnaires.

Once you have uploaded your secondary asset you can replace it but not delete it.

NB: Ensure your secondary asset has a clear or transparent background. This helps it integrate seamlessly with the documents without any unwanted borders or backgrounds.

5. Customise your colour

The brand colour will be visible on online booking, questionnaires, the patient portal, emails and invoices.

You can choose your colour by picking it from the colour picker or entering the hex code directly.

Please note: It’s important that colours are readable by all users, including people who are partially sighted. Semble adjusts colours to ensure they meet WCAG 2.2 AA standards.

6. Preview

The "Preview" tab allows you to see how your customisations will look. This allows you to ensure everything aligns perfectly with your brand before finalising the changes.

You will be able to preview the below:

  • The buttons and links

  • Your online booking webpage

  • The patient portal

  • A snippet of documents

7. Once you’re satisfied with your customisations, click Save to apply them.

Difference between primary and secondary buttons

Primary Button:

  • Purpose: Used for the main action you want users to take.

  • Appearance: More prominent, filled with a solid colour to stand out.

Eg: In the patient portal "View document" would be considered a primary button, as shown below:

Secondary Button:

  • Purpose: Used for secondary actions that are important but not the main focus.

  • Appearance: Less prominent, outlined with a border and has a more subtle look.

Eg: In the patient portal "Log out" would be considered a secondary button, as shown below:

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