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Schedule one-off messages to patients
Schedule one-off messages to patients

In this article, you will learn how to schedule a one-off message in advance.

Jessica Magri avatar
Written by Jessica Magri
Updated over a week ago

These messages can be set up in the form of SMSs or emails and can be used for a variety of cases such as to:

- Schedule post-appointment messaging

- Plan post-appointment care

- Send a one-off patient recall

Create a new one-off message scheduled for a later date & time.

You can create a new one-off message scheduled for a later date & time from the patient file

1. Go to a patient file.

2. Click Communications in the left side.

3. Choose the channel of communication for your patient.

4. Enter the title and content for the SMS or email.

4. Select the date and time you want the message to be sent.

Please note you can scroll or manually type the date and time.

5. Click Send. If you wish to discard the message, please click 'Leave without Saving'

You can now see in the 'Scheduled' section your message with the details (title, date, time, email address, and name of the user who has created the message):

You can cancel the scheduled one-off message by clicking 'Cancel'. A pop-up window will appear and prompt you to confirm:

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