By default, online booking forms are set to make 'General' bookings for patients. You can, however, edit an online booking form to allow patients to select a specific clinician for their appointment. For information on how to create and manage online booking forms, see here.
Note: To edit and manage online booking forms, you must have a role assigned to you that gives you editing permissions for Online booking settings. For more information on roles, see here.
In this article:
Requirements
Before you attempt to edit an online booking form to allow the booking of specific clinicians, you must first make sure that your practice:
Has created at least one online booking form
Has set up availability for clinicians and locations
Online Booking with a Specific Clinician
When you have met all the requirements, you can edit an online booking form to allow patients to book with a specific clinician, from the Settings page:
1. Go to the Online booking tab.
2. Select the online booking form that you want to edit.
3. Scroll down to the Book practitioner section.
4. Tick Allow patients to book with a specific practitioner.
5. Click Save at the top of the page.
Patients will now have the option to select a specific clinician when making a booking with this online form.
Note: If only one clinician is linked to a certain appointment type, then the patient will only be able to select that clinician for the appointment.