In order to transfer your data to Semble from your previous system or from your local
computer, we recommend that you use the Semble Secure File Transfer Protocol (SFTP). An SFTP is a network protocol for securely accessing, transferring and managing large files and sensitive data.
Important to note: Never send data to us by email as this is not a secure method and could be considered as a data breach for us.
In this article:
To connect to the Semble SFTP, you will need a file transfer program such as FileZilla.
You must also make sure that you have received the following credentials from Semble:
Host Address: sftp.semble.io
Username: The unique practice ID provided by Semble
Key File: A downloadable .pem file which will be sent to you by email with Egress
If you have not received all of the above, then contact the Customer Success team at: firstname.lastname@example.org
Click this hyperlink FileZilla.
Click Download FileZilla Client
Click Download" on FileZilla (free version)
4. Open FileZilla from your downloads folder and proceed with below steps.
Download the Key File from Egress (Password)
When Semble provides you with the SFTP credentials, the Key File will be sent by Egress (a secure email platform). This is an extra security measure to ensure your SFTP login credentials are not compromised.
1. Open your email client, then open the email from Egress.
2. Click Open Secure Email.
3. Create an Egress account using the same email address that the SFTP key was sent to.
4. Go to your Egress account, then go to the Recently Received tab on the left-hand side.
6. Select the attachment.
7. Click Download.
You will use this downloaded Key File when you connect to the Semble SFTP (You do not need to be able to open this file, just download it).
Connect to the Semble SFTP
If you have met all the requirements, you can then connect to the Semble SFTP. The following steps are for connecting with FileZilla:
1. Open FileZilla, then click the Site Manager icon in the top left-hand corner.
The Site Manager window appears.
2. Click New site.
3. Stay in the General tab, and fill in the following fields:
Protocol: SFTP - SSH File Transfer Protocol
Port: Leave blank
Logon Type: Key File
User: Enter the unique practice ID provided by Semble
Key file: Click Browse and insert the downloaded .pem file that was sent to you by Egress. This key file acts as a password for you to log in and connect
4. Click Connect at the bottom of the Site Manager window.
When you have connected to the Semble SFTP, you will then be able to upload your data to Semble.
Upload your Data (FileZilla)
When you have connected your file transfer program to Semble, you can then upload your data. The following steps are for uploading your data to FileZilla.
On the left-hand side of FileZilla, you will see Local site, which displays your device's local folders and documents. On the right-hand side of FileZilla, you will see Remote Site, which is Semble's remote folder that you can upload your data to.
1. Right click a file from the Local site area of your FileZilla.
2. Select Upload.
The file will then upload to our remote site. Please only add data to the remote site that you want our team import for the data migration.